Sales Support Engineers
Description:
CounterPath has immediate needs for highly skilled Sales Support Engineers to support our growing Sales Team in offering our world class SIP based softphone technologies. The Sales Support Engineer is a key member of the CounterPath Sales Team in winning business for the company by assisting and providing pre-sales support to Inside Sales, Account Management, Field Sales and Channel Partners. This is a full time position.
We are seeking candidates based in: Serbia
Responsibilities:
* Perform and conduct technical presentations to various clients at all levels (Conduct comprehensive/adept technical sales and product presentations to a small or wide audiences)
* Assist the Managing Directors, Regional Sales Managers, Inside Sales on all CounterPath pre-sales sales and technical matters for all inquiries to support clients
* Prepare and develop pre-qualification proposals including RFPs/RFIs/RFQs for major and minor projects
* Conduct research of target products/competitors and technologies to ensure product competitiveness and development of technical strategies to secure deals/projects
* Establish customer relationship by following-up with various technical proponents to ensure all technical requirements and documentation are met with satisfaction
* Conduct pre-sales activities and plans are carried out on time by being self motivated and organized
* Perform constant consultation and coordination with all technical matters for all inquiries with the CounterPath Sales team
* Communicate and participate with various CounterPath engineers/managers/executives on all sales/pre-sales and technical related queries
* Participate in Vendor Interop and Post-Support activities if necessary
Requirements:
* Excellent communication and interpersonal skills
* Minimum 3-4 years experience with Telecom, IP Networking and IP-PBX, SIP & VOIP technologies, perhaps from one of the larger vendors in the space
* 2-3 years as a Sales Support Engineer/Pre-Sales Engineer capacity
* Fluency in Windows. Unix/Linux is an asset
* Technical background in system, server and desktop security
* Ability to evaluate customer needs and relate technical product features to business benefits and requirements
* Ability to troubleshoot implementation and configuration issues
* Team oriented, self-motivated and well organized
* Experience in Fixed Mobile Convergence Solutions is an asset
* Programming skills in C++, Javascript, and C# is an asset
* Experience in providing technical training is an asset
* Industry Networking Certifications is an asset
SIP Devoloper, Web developer
For both positions this applies
-Solution Development and Delivery
* Understands technical and functional design requirements.
* Creates prototypes for client engagements.
* Designs, codes, and tests technical solutions.
* Identifies system deficiencies and recommends solutions.
-Project Execution
* Assists in enforcement of development deadlines and schedules.
* Understands the necessity of and contributes to coding standards.
* Prioritizes multiple tasks effectively.
1.SIP Developer
Job Description
-Work with innovation team on new concepts/applications
-Design and develop code in C++ (ReSIProcate)
Candidate Profile
-Education: Bachelor of Science/Engineering in Computer Engineering/
Science/Telecommunication
-Experience in Socket Programming, Multithreading, C++/Java
* Systems/Server software development,
* Multi-threaded programming,
* Networking concepts/fundamentals is required
* Linux platform preferred, experience with development on Windows
optional
-Good understanding of wireless technologies like GSM/CDMA
* Optional experience: development of SS7 stack (MAP, TCAP, ISUP,
INAP, SCCP)
-Must have experience in development VOIP (SIP, MGCP, H.323)
-Good knowledge in Networking, TCP/IP communications is desirable
2. Web developer
Job description
-Work with innovation team on new concepts/applications
-Design and develop applications in any structured programing language
(Apache/Linux platform)
Candidate Profile
-Education: Bachelor of Engineering/Science in Computer Engineering/
Science
-Understands VoIP concepts
-Programming Languages
* Demonstrates proficiency in at least one structured programming
language.
* Creates effective XSL stylesheets.
* Reads and understands XML schemas.
-Architecture
* Understands client server and internet systems architectures.
* Demonstrates familiarity with object and component methodology
and technology.
* Understands DCOM/CORBA or equivalent.
* Identifies appropriate use of COM objects.
-Relational Databases
* Understands advanced relational database concepts.
* Demonstrates proficiency with physical and logical database
design.
* Writes effective stored procedures.
* Possesses demonstrated work experience with at least one
relational database management system.
Send CV with reference for position to
dnovakovic@counterpath.com
More info on
www.counterpath.com